Privacy Policy

Last updated: 29 December 2025

Introduction

Bait Al-Aseel for General Trading & Contracting Group (“Bait Al-Aseel”, “we”, “our”, or “us”) respects the privacy of users of the Adadak App (“the App”).

This Privacy Policy explains how information is collected, used, and protected when you use the App. By using the App, you agree to the practices described in this Privacy Policy.

About the Company

Bait Al-Aseel for General Trading & Contracting Group is a Kuwait-based company established in 2002, providing trading, contracting, engineering, and industrial services across sectors including Oil & Gas, Petrochemicals, Power, Electrical Projects, Instrumentation, Automation, and related services.
The company is ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certified.

Information We Collect
1. Personal Information

The App may collect personal information, such as:

Name
Email address
Phone number
 

2. Smart Meter & App Activity Data

The App collects limited operational data required for its core functionality, including:

Smart meter readings
Utility or energy usage data
Meter or device identifiers

This data is used only to display, monitor, and manage smart meter operations.

3. App Information & Performance Data

For reliability and performance improvement, the App may collect:

Crash logs
Diagnostic and performance data

This information is used solely to improve app stability and functionality.

4. How We Use the Information

The collected data is used to:

Provide and maintain app functionality
Display smart meter readings and usage information
Improve app performance and reliability
Diagnose and resolve technical issues

5. We do not use data for advertising, marketing, or profiling.

Data Sharing

We do not share user data with third parties.
Data may be disclosed only if required by applicable laws or legal obligations.

Data Security

We take reasonable technical and organizational measures to protect data, including secure data transmission methods. However, no electronic storage or transmission method is completely secure.

Data Retention

Data is retained only for as long as necessary to:
 

Provide the App’s functionality

Meet operational or legal requirements

Data may be deleted or anonymized when no longer required.

User Rights

Users may:
Access available data within the App
Request deletion of data by contacting us
Stop using the App at any time

6. Children’s Privacy

The App is not intended for children under the age of 13.
We do not knowingly collect data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:

Bait Al-Aseel for General Trading & Contracting Group

📧 Email: info@baitalaseel.com

🌐 Website: https://baitalaseel.com